Privacy policy

Welcome to Summura!


Summura (“we”, “our”, “us”) operates this website and online store (the “Services”) to provide you with a curated shopping experience focused on adventure, travel, and lifestyle products.

We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our Services.

By accessing or using the Services, you agree to the terms of this Privacy Policy.

Scope

This Privacy Policy applies globally to all users of our Services, including residents of Australia, the European Economic Area (EEA), the United Kingdom, the United States, Canada, and other regions.
We comply with applicable privacy laws in each jurisdiction, including the Australian Privacy Act 1988 (Cth), the EU and UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).

Information We Collect

We may collect the following types of personal information depending on your interaction with the Services:

  • Contact details: name, billing and shipping address, email address, and phone number.
  • Payment details: payment card information and transaction history.
  • Account information: username, password, and preferences.
  • Order and transaction details: products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: messages or inquiries you send us.
  • Device and usage data: IP address, browser type, operating system, and activity on our website.
  • Marketing and analytics data: engagement with our emails, ads, or website.

How We Collect Information

We collect personal information in several ways:

  • Directly from you, such as when you create an account, make a purchase, or contact us.
  • Automatically, through cookies, analytics tools, and tracking technologies when you use our website.
  • From service providers and partners, such as payment gateways, logistics, and advertising platforms that help operate our business.

How We Use Personal Information

We use your personal information to:

  • Process and fulfill orders, payments, and deliveries.
  • Provide customer support and respond to inquiries.
  • Personalize and improve your shopping experience.
  • Send updates, promotions, and marketing communications (you can unsubscribe anytime).
  • Prevent fraud and maintain security.
  • Comply with applicable legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze traffic, and show relevant ads.
You can manage or disable cookies through your browser settings at any time.
For more details, you can visit Shopify’s Cookie Policy.

Sharing of Personal Information

We may share your information with:

  • Shopify, our e-commerce platform provider, which powers our online store and helps process orders securely.
  • Service providers, such as payment processors, shipping partners, analytics and marketing tools.
  • Advertising and technology partners, who assist with targeted advertising and website analytics.
  • Regulatory or legal authorities, when required by law or to protect our rights and users.
  • Business partners or successors, in the event of a merger or sale.

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

International Data Transfers

We may transfer and store your personal information in other countries where our partners and service providers operate, including the United States, Canada, and the European Union.
When transferring data internationally, we ensure that appropriate safeguards are in place, consistent with applicable legal requirements (such as the EU Standard Contractual Clauses).

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access or obtain a copy of your data.
  • Request correction or deletion of inaccurate data.
  • Request portability of your information.
  • Object to or restrict certain types of processing.
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at summurastore@gmail.com.
We may need to verify your identity before processing your request.

Children’s Privacy

Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect or sell personal data from anyone under this age.

Security and Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When updated, the revised version will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Summura
Sydney, NSW, Australia
✉️ summurastore@gmail.com

We will respond as soon as reasonably possible, in accordance with applicable privacy laws.